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22.06.2011
SoftExpert Mobility launches www.medexpert.ro...
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15.06.2011
MedExpert at CROMA Pharma Romania...
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26.03.2011
Partnership with INFOTEHNA - Slovenia...
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25.01.2011
SOFTEXPERT mobility in Ziarul Financiar...
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17.01.2011
MedEXPERT at Ewopharma Romania...
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Alina Culcea, Country Manager, Actavis Romania:
The cooperation with MedExpert team began long time ago.
The last year, however, had a special dynamic, the two
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Alina Barcaru, IT Director, Farmexim:
The 2006 meeting with SoftExpert Mobility proved to be special for Farmexim, which was looking at the time for a SFA &
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Claudia Marinescu, Office&HR Manager, CROMA Pharma Romania:
You don’t meet very often proffesionals, and when it happens, the best thing you can do is keep them and recommend them. MedExpert
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Florin Saitoc, Sales Manager, Green Net:
MedExpert SFA was implemented in 2007 and it succeeded on one hand to increase the salesforce effectiveness by taking
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Adrian STATE, General Manager, Den Braven Romania:
The company succedeed to increase the sales using an electronic system, by which the sales agents' activity could be
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Constantin Boromiz, General Manager, BOROMIR:
"After a deep search on the market, we decided to co-operate with SOFTEXPERT mobility"
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Carmela NEGULESCU, PhD, Country Manager, Alfa Wassermann Romania:
From the beginning SOFTEXPERT mobility showed total dedication to the project, understanding our needs and our request
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Home page // Services |
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Consultancy |
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The first phase in the development of a complex project is the specification ellaboration and the analysis in order to determin the best solutions, both hardware and software.
We are beside the customer from this very first phase, our specialists participating at the definition of the specification, so that the software offers the best possible solution to the customer's problems.
In the same time, we offer several options regarding the technical solutions, the customer being able to choose, based on cost/effectiveness ratio, the best one.
After the development phase and implementation of the program, we provide the training in order to allow the customer to use the software at its best performance.
We also propose our customers a maintenance contract.
To summarize, we observe the following steps in the development of any project:
- setting the constraints;
- definition of the scope and estimation of the project complexity;
- estimation of the phases;
- setting the production plan;
- setting the change control plan;
- setting the communication protocol with the customer;
- setting the test plan;
- setting the training plan;
- post-implementation support and maintenance contract.
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Tech Support |
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To sign a software development contract or to sell software is not a simple thing. The customer can't touch or see what he buys. In fact, he buys a promission that the software will make his life easier and help him increase his profit. Thus, it is very important to help the customer in every way possible, and the technical support has an important role.
SoftExpert gives technical support in all phases: from definition of the project scope until post-selling phase.
We don't consider the business finishes the moment we deliver the product. We can say the business is at the beginning. We think it is much easier to keep 10 customers than to get a new one. With one condition: to support totally the client after the sale.
Starting from this philosophy, we have a close contact with our customers and have a very short reply time to any request.
We hope you will see for yourself.
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